Just like taking care of your car, it’s equally as important to take care of your printers. If you don’t, you might have to, say, change your printhead more often, or your printers’ internal sensors might be negatively affected.
Here are some common problems many of our customers run into and what you can do to prevent them from happening through proper printer maintenance:
1) Not cleaning the printhead enough
It isn’t uncommon for people to neglect cleaning their TSC printers as often as they should. We understand why; maybe you didn’t know often you should clean your printers, or you maybe got caught up in other things, and cleaning your printers fell by the wayside.
But not doing so can be akin to having someone egg your car, and instead of cleaning it off, not cleaning it at all. The effect? Your paint starts to peel off.
So how often should you clean your printers? Josef Becker, our IT manager, recommends:
- Thermal transfer printers: every time you change the ribbons
- Direct thermal printers: every other, or every, label roll
2) Using the wrong type of alcohol to clean your printhead
Now we come to another common mistake: using rubbing alcohol (i.e., isopropyl alcohol less than 99% – 100% would be better!) to clean your printers. The problem with rubbing alcohol is that it only contains 70% alcohol, so about 30% of it is left as a residue on the printhead. This residue can be very harmful and corrosive.
So instead of using rubbing alcohol, we advise that you use specific cleaning pens, pads or swabs designed to clean our printheads.
You can buy these easily from our Genuine TSC Supplies. Check out the supply catalog here to see examples of our cleaning products!
You can also buy similar pens from other sources; just make sure they’re designed for printheads.
3) Not using compressed air in dusty environments
If your printers are kept in a dusty environment and dust and debris build up on them, the printers’ internal sensors will be affected. When they don’t work correctly, it’s like using an old-school camcorder and leaving the lens on.
So if your printers are kept in a dusty environment, it’s best to use compressed air for a quick blowout on at least a monthly basis. That way, you’ll prevent the sensors from reading incorrectly.
Do you have any other questions about TSC printer maintenance? Any other common questions you’ve run into?