Meet André van Swaaij, Customer Solutions Center Manager, EMEA

Read our interview with André van Swaaij of TSC Printronix Auto ID as we spotlight employees that have a positive impact on our products, services, and customers.

How long have you worked for TSC Printronix Auto ID?
AS: I have been with TSC Printronix Auto ID for four years. Prior to joining TSC Printronix Auto ID, I worked at Printronix LLC for thirty-seven years. Since I have been in the Automatic Identification and Data Capture (AIDC) industry since 1983, I have a lot of thermal barcode labeling experience.

What is your role in the company?
AS: I am a Technical Manager. My role is to support our service contracts and engineering teams. I am lucky in that my role is both external and internal facing. I collaborate with development teams and departments, as well as incorporate end-user feedback.

What is the most rewarding part of your job?
AS: Being a Technical Manager, the most rewarding part of my job is receiving positive feedback from our customers. There is nothing more gratifying than hearing from a customer that your solution was a success. From automotive, to healthcare, food and beverage and logistics, major industries lean on us to create thermal barcode labeling solutions for their unique supply chain requirements. Knowing that our solution solved a problem and allowed the customer to get the job done is very rewarding.

What do you like best about working for TSC Printronix Auto ID?
AS: What I enjoy most about working for TSC Printronix Auto ID are my colleagues. We have a great team – everyone comes together to execute different tasks. We have created a unique atmosphere where each employee is listened to and is a valued team member which really allows us to find more innovative ways of doing things. The company also values creativity which helps shape our new product development. You definitely feel that at TSC Printronix Auto ID that we are all here to support one another to grow professionally, as well as personally.

What is something people do not know about you?
AS: I have worked as a software engineer for over twenty years. I am able to utilize that knowledge and expertise every day when creating customer solutions and supporting my team.

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