Why We Provide Local Based Customer Support

TSC Printronix Auto ID is headquartered in New Taipei City, Taiwan, and has operations all over the world. As we continue to expand our operations globally, we are committed to connecting our customers with local support staff in their region to make communication as easy and seamless as possible. Our team of barcode label printing experts are standing by to provide the best possible customer experience.

Providing Support Where You Need It

With local support teams operating across North America, Europe, and Asia, we have service and support where our customers need it. Our goal is to provide the best possible thermal printing support regardless of country or time zone. Whether it’s a quick fix or an in-depth technical support situation, there is a TSC Printronix Auto ID representative nearby who can solve the problem.

Reaching technical support at a global company can be complicated and getting the help you need can be a slow process. General support lines often pair you with a representative outside of your region who may not full understand your market or the issues you are experiencing. Placing localized support teams around the globe allows TSC Printronix Auto ID to pair customers with representatives in their local region and provide the best support possible.

Support Resources at Your Fingertips

Too busy to make a call? Need a quick solution right away? Customers can submit an online inquiry directly to their region. Customers can also find  the appropriate contact information to get support directly from their local office  or the office they are geographically closest to.

Our website is another great resource for end-users to troubleshoot their barcode label printing needs. Customers can access manuals, drivers, software, utilities, software development kits, datasheets, videos and FAQs related to their products.

No matter where you purchase TSC or Printronix Auto ID printers, there is a support team ready to assist you and keep your fleet up and running. To find your nearest support office here, click here.

To learn more about how TSC Printronix Auto ID can support and enhance your operation, contact your local representative.



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